EFI Policies

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EFI Policies

We stand behind our quality products.

Return Policies

All returns must have prior authorization and an RMA number accompanying all paperwork.

Goods must be returned in new condition and in original cartons.

They must be returned via prepaid freight only and are subject to inspection before any return is final. A 25% restocking fee applies to all returns. Special Order products are not returnable.

Shipping Policies

All items are shipping FOB Langely, BC or Etobicoke, ON.

EFI Product Information

Check out our current product catalogue or find a rep near you.

Interactive Online Catalogue

View EFI current catalogue online

EFI Catalogue PDF Download

Download the current EFI catalogue directly

Find a Rep near you

Get in touch with one of our Sales Representatives who will guide you accordingly

Our Offices

Customer Service Teams across Canada to serve you better!
  • British Columbia
    Dennett Enterprises Ltd.
    26895 Gloucester Way,
    Langley, BC
    Contact: Customer Service
    tf: 1.888.565.9020
    p: 604.607.8850
    f: 604.607.8820
    e: info@efifoodequip.com
  • Alberta
    ARB Sales & Marketing
    Contact: Adam Butler
    p: 403.400.5708
    f: 403.775.7512
    e: butlera.ab@gmail.com


    Sask. and Manitoba
    Brodeur Agencies
    Contact: Mike Goska
    p: 204.791.4800
    e: mikegoska@shaw.ca
  • Quebec
    STL Marketing Inc.
    66 Avenue Macaulay,
    St-Lambert, QC
    Contact: Robert St. Laurent
    p: 514.898.2418
    e: bobstl@videotron.ca
  • Ontario and Maritimes
    (Head Office):
    EFI Sales Ltd.
    515 Hanlon Creek Blvd,
    Guelph, ON
    Contact: Customer Service
    p: 519.822.1895
    e: infoeast@dennettenterprises.com


    Maritimes
    EFI Sales Ltd.
    Contact: Gary McBain
    p: 506.380.1962
    e: gmcbain@efifoodequip.com